Dizzy enjoying the afternoon sun. Moose Jaw, Saskatchewan.
We’re passionate Pet Lovers ourselves and would love to answer any questions or concerns you might have about ACANA. Get in touch with our Customer Care team as listed below.
301, 1103 95 Street SW
Edmonton, AB T6X 0P8
Canada
12871 Bowling Green Road
Auburn, KY 42206
United States
Our Customer Care team is experiencing temporary technical difficulties. All voicemails and emails will be returned the next business day. Thank you for your understanding.
ACANA Customer Service can be reached Monday - Friday 7:00 a.m. - 5:00 p.m. and Saturday 8:00 a.m. - 5:00 p.m. MST (UTC -6)
Toll Free (within North America) - 1-877-939-0006
We look forward to speaking with you and love receiving feedback from our customers!
Thank you for contacting Customer Care at Champion Petfoods. Due to PetSmart’s recent acquisition of Chewy.com, Pet Lovers are connecting with us more than normal and we are experiencing a higher volume of emails.
Your questions and feedback are important to us. We are committed to responding to your email within 4 business days.
In the meantime, our FAQ sections on our website contain comprehensive answers to many questions. If you are a Chewy.com customer and need to find food for your dog or cat, our Where to Buy pages can help you find ACANA in store and online.
Thank you for your patience. We look forward to connecting with you shortly.
